Effective Date: 12 October 2022
At ENGKE Mobility, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
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1. Information We Collect
We may collect the following types of information:
• Personal Information: Name, email address, phone number, address, and other contact details you provide when requesting a quote or contacting us.
• Non-Personal Information: Browser type, IP address, device type, operating system, and browsing behavior collected through cookies and analytics tools.
• Communications: Messages you send via WhatsApp, email, or website contact forms.
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2. How We Use Your Information
We use the information we collect to:
• Provide and improve our services, including delivering quotes, support, and customer service.
• Respond to your inquiries and requests.
• Personalize your experience on our website.
• Monitor and analyze website usage to improve content and functionality.
• Comply with legal obligations.
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3. Cookies and Tracking
Our website may use cookies, web beacons, and similar technologies to:
• Enhance user experience.
• Remember your preferences.
• Analyze site traffic and trends.
You can choose to disable cookies in your browser settings, but some features of the website may not function properly.
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4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share information:
• With service providers who assist us in operating the website or delivering services.
• When required by law or to protect our rights.
• During a merger, acquisition, or sale of assets.
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5. Third-Party Services
Our website may include links or integrations with third-party services such as:
• WhatsApp for direct messaging.
• Analytics platforms (e.g., Google Analytics).
These third-party services may collect or process information independently. We encourage you to review their privacy policies.
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6. Security
We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.
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7. Your Rights
You have the right to:
• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal obligations.
• Opt-out of marketing communications.
To exercise your rights, please contact us at: [your email/contact info]
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8. Children’s Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.
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9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the Effective Date updated.
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10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
ENGKE Mobility
Email: info@engke.com